How long will it take for my order to arrive?
Orders will be delivered within 24–48 working hours (excluding the Balearic Islands, Canary Islands, Ceuta, and Melilla, where delivery may take slightly longer).
International shipments take 3 to 7 working days (any customs fees are the responsibility of the buyer).
Shipments are processed Monday through Friday and are carried out by various courier companies depending on the destination. You can track your order using the email you receive upon completing your purchase.
Shipping costs will be calculated at checkout.
Please note: during restocks and collection launches, there may be delays in shipping due to high volume. Any order containing a pre-sale item will be shipped on the date indicated in the item’s description.
What are the shipping costs?
Free shipping to mainland Spain for orders over €180.
Mainland Spain: €4.90
Balearic Islands: €7.90
Canary Islands, Ceuta, and Melilla: €19.90
Europe: €14.90
Rest of the world: €24.90
EXCHANGES & RETURNS
Can I make an exchange or return?
Sauvage Mamma knows that not all our Mammas are the same, and sometimes things don’t fit quite as expected. That’s why we accept exchanges and returns within 14 calendar days of receiving your order. Items must be in perfect condition, unused, and returned in their original packaging to ensure proper protection during transit.
Send us an email at help@sauvagemamma.com and we’ll let you know how to proceed with your exchange or return.
Once we receive the product in our warehouse and verify its condition, we will issue a refund using the original payment method within a maximum of 14 days from the date of withdrawal notification.
Shipping costs for exchanges and returns are the responsibility of the buyer.
During sales, discounts, and BLACK FRIDAY periods, exchanges and returns are issued via store credit only. No cash refunds will be made.
GIFT SAUVAGE MAMMA
How can I gift SAUVAGE MAMMA?
If you want to gift SAUVAGE MAMMA, select the "gift wrap" option—we’ll include a note with your message and take care of every little detail to surprise that special someone.
If you prefer to send a gift card, email us at help@sauvagemamma.com and we’ll guide you through the steps.
